Terms of Service

Effective Date: August 8, 2025
Company: Whitesquare (A Strategic Collaboration between THINKBOX PTE. LTD. and PAGARIA ELECTRONICS PVT. LTD.)

1. Acceptance of Terms

By accessing or using our website, mobile applications, or purchasing any products or services from Whitesquare (referred to as "Whitesquare", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services or products.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use our services or purchase our products. By using our services, you represent that you meet these requirements.

3. Products and Services

Whitesquare specializes in karaoke systems and consumer audio products. All features, content, specifications, and prices described are subject to change at any time without notice. We make reasonable efforts to display the attributes of our products accurately, including the applicable colors and features.

4. User Accounts

To access certain features (such as product registration, support, or warranty services), you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

5. Orders, Payments, and Shipping

  • Orders: By placing an order, you agree to provide accurate and complete information.

  • Payment: All prices are listed in applicable local currency and are subject to taxes and shipping fees unless stated otherwise.

  • Shipping: Delivery times are estimates and not guaranteed. Whitesquare is not responsible for delays caused by carriers or customs.

6. Returns, Refunds, and Warranty

We offer returns and refunds in accordance with our Return Policy. Most Whitesquare products come with a limited manufacturer’s warranty. Please refer to our Warranty Policy for more information, including coverage and limitations.

7. Intellectual Property

All content on our website, packaging, marketing materials, and product designs are the intellectual property of Whitesquare or its partners and are protected by copyright, trademark, and other applicable laws. You may not copy, reproduce, distribute, or create derivative works without prior written permission.

8. Prohibited Conduct

You agree not to:

  • Use our products or services for any unlawful purpose

  • Modify, disassemble, or reverse engineer our products

  • Violate any local, national, or international laws or regulations

  • Interfere with the security or integrity of our services or website

9. Limitation of Liability

To the maximum extent permitted by law, Whitesquare is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. In no event shall our total liability exceed the amount paid for the product or service in question.

10. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Termination

We reserve the right to suspend or terminate your access to our services at our discretion, without notice, if we believe you have violated these Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of:

  • Singapore, for services/products sold or operated by THINKBOX PTE. LTD.

  • India, for services/products sold or operated by PAGARIA ELECTRONICS PVT. LTD.

You agree to submit to the exclusive jurisdiction of the courts of the respective country for any disputes arising under these Terms.

13. Changes to Terms

We may update these Terms at any time. When we do, we will revise the "Effective Date" above. Continued use of our services after changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please contact us: